Page of 13 Go. Quick Links. Table of Contents. Page 4: Installation Installation 1. These can be purchased from Amazon is specific countries if required. The main menu ribbon is where you can select different areas of the Box these are as follows UK: Movies. Page Troubleshooting Troubleshooting My picture is sometimes choppy or screen goes black.
Any number of factors can cause video disruption. You must have a minimum of 3MB Internet connection to ensure a good quality video.Hue bridge no internet connection
Sometimes network traffic at peak times can cause video disruption. Page 12 Steps you can take to help freezing issues. Check to make sure your Internet is working.
Comments to this Manuals Your Name:. Enter text from picture:. Latest comments: When I start mag all I get is waiting for network setup, then it counts down to connection failure, have tried a factory reset but still same issue. My mag keeping giving page load error. I rebooted couple of time WiFi and Ethernet working fine. I Did factory reset still same issue. On trying to install the Wifi wireless I keep getting WiFi not connected.Snow blower rpm setting
I don't get TV Guide and I don't know what to do! Pease help! Print page 1 Print document 13 pages. Cancel Delete. Sign in OR. Don't have an account? Sign up! Restore password.Meet the evolution of MAG The set-top box is designed to fulfill current market needs. Your customers can enjoy the highest video and sound quality with HDMI 1.
HEVC support will dramatically reduce your network load.
MAG is a unique open platform. MAGw1 is a version with a built-in Wi-Fi module of This modification enables users to establish a network connection without additional equipment.
The set-top box plays the HEVC-compressed files. This means the network load will be lower, even when delivering high-quality content. HDMI 1. We respect the confidentiality of your personal data and take measures to safeguard it. This Policy describes the information we collect, how we use that information, our legal basis for doing so, and your rights regarding the information we collect.
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System Recovery Utility MAG322/324/349/351
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Results 1 to 1 of 1. Thread Tools Show Printable Version. If you have multiple portals select the IPTV66 portal, and it will load. You will now see the Authentication Bar load up in the background, but you will now be prompted to enter your Username Donationonce you enter that hit OK.
You will now be prompted to enter your Password Donationonce again you will have to hit OK. In some cases it will look like you have entered your Password incorrectly with a red " X ". This is ok, all you have to do it reset your MAG device at this point, and reload the portal.
A reboot is recommended after Authentication details have been entered in correctly. Save your information and reboot your device. It should connect without issue at this point. All times are GMT. The time now is PM.If it possible, check for network Internet connection on other home devices computer, smartphone, etc. Possible reasons for disconnection:. If the link status is "Down", there is no connection to the Wi-Fi access point:. If the wireless network is detected, but you can not connect to the network.
This description corresponds to audio performance degradation or complete lack of sound while the video image is displayed well.
T roubleshooting procedure is in finding and addressing causes of the issue that might be related to specific media content, audio device failure, or device disconnection. As an alternative way to check media resource playing back in order to comparethe user can apply media player application for example, VLC player installed on PC, connected to the same local network as STB.
If the issue does not depend on the type of media resource audio playback is not being resumedrestore default values of Audio settings:.Inforce aplc cz p10c
Reset STB to Factory. If the sound issue pertains only to specific IPTV channel or media file :. Check the cable connections of all devices comprising the audio path 1.
From STB to audio device 2. From the audio device to headphones or speakers if used. If possible, try other cables. In the case of Bluetooth-connection to the audio device, check corresponding settings, try a wired connection.
Make sure that the audio device perceives commands from the remote control for example, in the case of TV. Be aware, if headphones are connected to the audio device TV, PC, Skip navigation English. STB does not turn on, external portal does not load, embedded portal is locked.
If necessary replace the power supply.
Reset to factory settings Mode 3. Emergency startup. Portal do not load. Blocking access to portal from Operator. If the initial boot is successful logotype and messages 'Loading If network connection checked but the portal does not load then restart STB. If the network connection is normal but network services are not available then contact IPTV operator.This topic has been marked solved and closed to new posts due to inactivity.
We hope you'll join the conversation by posting to an open topic or starting a new one. Start a New Discussion.
I need help because I am getting very frustrated with this situation.
I have tried to set up wifi connection but for some reasons it fails connecting to my network. I assume there is a problem with my router settings but I can't see what. I have 4 other devices connected to my network and they are all working ok. Go to Solution.Factory reset a Mag 250 , Mag 254, Mag 256 or mag 322
View solution in original post. We are continuing to monitor the situation to ensure that the best possible service is provided to our customers. Click here for our top support FAQs. Join Now Log In Help. Discussion stats. All forum topics Previous Topic Next Topic. Message 1 of 4. Labels: Troubleshooting. Accepted Solutions. Be sure you are entering the Wi-Fi password correctly.Digital service portal pan
Wi-Fi passwords are case-sensitive. Message 2 of 4.Comes with built in Wifi. MAGw1 is a version with a built-in Wi-Fi module of This modification enables users to establish a network connection without additional equipment.
This means the network load will be lower, even when delivering high-quality content. HDMI 1. Related products. Customer feedback. Average customer rating :. Joseph L. Disadvantages: defective remote. Very good service with fast shipping and great customer service as well. Will definitely recommend them. Very easy setup! Tony Gougeon. Fantastic order support.There are currently 7 users online.
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